Terms of Service
The short, honest version.
Last updated: April 17, 2026.
1. What this is
Unsend.email is a free, experimental service that lets you write emails you will never send. An AI composes a simulated reply and a one-sentence reflection. Nothing is actually delivered to the person you wrote to.
2. Who can use it
You must be at least 16 years old, or the age of digital consent in your country, whichever is higher. By using the site you confirm you are.
3. What you agree not to do
Don’t use Unsend to harass, dox, threaten, defame, or attempt to contact anyone named in your letters — the service is not an outbound channel, but misuse of the site (e.g. scraping the Wall, abuse of the receipt feature to send content to third parties you don’t own the inbox of, attempts to circumvent rate limits) will result in your access being revoked.
Don’t upload content you don’t have the right to write about third parties if your intent is to publish it publicly. The Wall publishes one-sentence reflections, and publishing them is opt-in per letter.
4. AI outputs
AI replies and reflections are generated on demand. They do not represent the views of any real person, including the imagined recipient. They are a therapeutic simulation, not a statement of fact. Do not quote them as if the person named in your letter actually said them.
5. Your content
Letters you write belong to you. We store them only to provide the service (see Privacy). When you publish a reflection to the Wall, you grant us a non-exclusive, revocable licence to display that single sentence on the Wall for as long as you leave it published. You can take it down from the thread page.
6. Availability, pricing
The service is free. It is also provided “as is” — we may change, suspend, or discontinue any feature at any time, including the site itself. Rate limits apply. Unvaulted letters auto-delete after 24 hours.
7. No warranty
To the maximum extent permitted by law, Unsend is provided without warranty of any kind. We don’t promise the AI output will be accurate, helpful, therapeutic, or kind. We don’t promise emails will be delivered — in fact we promise the opposite.
8. Liability
We are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of Unsend, including emotional distress, misreading of AI replies as real communication, or any decision you make after reading one of them. See the disclaimer. Unsend is not a substitute for therapy or any other form of professional care.
9. Changes
We may update these terms. We’ll change the date at the top of this page. Continued use after an update means you accept the update.
10. Contact
Questions, disputes, or takedown requests: ct@ctoumbas.net.